MAKING A PURCHASE
Our aim is to make this as simple as possible. Add the item to your shopping cart and then just check out using PayPal. THIS SERVICE IS FOR UK BUYERS ONLY, International buyers should email.
The website only accepts paypal payments. This delivers a secure payment to all parties. If you do not wish to use PayPal, payment by cheque or bank transfer is acceptable, just email to firstname.lastname@example.org the item requested and the details will be emailed in return.
Each piece of jewellery will be packaged in its own Nature's Jewellery gift box with care card.
SHIPPING AND HANDLING
Each order will be posted by special delivery with invoice. If items are ordered for international shipping email email@example.com to arrange.
Our aim is to ship each order out to you with in 10 working days of the date the order was placed. If there is any delay to this we will contact you to notify you of this and give you options to cancel or accept delay.
No back orders. If an item is not in stock the purchase of that item will not be processed so as not to delay if other items are ordered. You will have to re-order said items when it is back in stock.
This company is not currently registered for VAT and therefore it is not charged. None EU customers may have to pay customs and local taxes when package arrives.
We hold a 30 day no quibble guarantee policy on Nature's Jewellery items. We happy to exchange items or issue refunds. Unfortunately due to Health and Safety Regulations we are unable to exchange earrings.
Your right under EU Distance Selling Directive gives you 7 days from date of receiving goods to return for full refund including shipping. This cancellation policy does not effect your rights when we are at fault, if goods are faulty or mis-described. Goods need to returned by special delivery and in a saleable condition. If we are at fault we will refund return shipping costs.
We do not pass on any customer details to third parties
except to fulfil delivery requirements and no cookies are used in our retail website.